How do I find out if a friend or family member is incarcerated in the jail facility?Call the facility directly at (804) 524-6600 and provide the name of your friend or family member to the answering personnel who will provide you the information or direct you to the applicable department to handle your call.
How do I send money to an inmate?You may send money by obtaining a money order or other form of certified funds. These funds may be delivered via mail or brought to the jail Lobby personnel Monday-Friday 7:00am - 9:45pm or Saturday-Sunday 8:00am - 9:45pm
How do I fill out the mailing address?All funds must be made payable to the inmate's name in care of Riverside Regional Jail with the inmate's jail assigned Personal Identification Number (PIN), if known.
Are there size limitations on mail sent to inmates?All mail items larger than US letter size (8.5 X 11in.) are subject to inspection and return to sender
What books are inmates allowed to receive?Soft back reading materials mailed directly from the publisher or distributor.
Can I order my friend or family member a magazine subscription?Yes, as long as the item is mailed directly from the publisher or distributor.
How do I find out the results of court proceedings for my friend or family member?The inmate should be your first source of contact. Please wait until they contact you. If further assistance is needed, you may contact the facility Records Department.
What are the visitation hours?Please call (804) 524-6600 and speak directly to Lobby personnel.
How do I find out if I am on the visitation list?The inmate is responsible for informing their visitors when they have been added to their visitation lists. Visitors can come to the facility and Lobby personnel will inform you if you are on the list after you have shown proper identification. No information will be given over the phone.
How do I find out an inmate's charges?Please call (804) 524-6600 and speak directly to Records personnel.
How do I find out an inmate's release date?Release information is not given to the general public. Inmates are notified of their release dates and are responsible for notifying their families and/or friends.
Where do I report for a weekend sentence?Please report to the Lobby at the main jail facility where Lobby personnel will direct you to the intake and processing area of the facility. Other than medication, you are not allowed to bring any property with you when you report for weekend or intermittent sentences. If you have a medical condition that requires medical or other special attention or arrangements, you must call the Jail's Medical Department prior to arrival to make adavnce plans for your stay.
How do I drop off court clothing for a friend or family member?The inmate is responsible for filling out the appropriate property request forms and submitting them to the Property Department for approval before clothing can be dropped off.
When and where do I pick up my friend or family member who is getting released?Inmates are normally released between the hours of 9:00am and 10:00am and can be picked up in front of the jail facility. Inmates are responsible for arranging transportation from the jail.
How do I block my phone number?Please call 1-877-650-4249 for assistance.
How do I set up a telephone account?Please call 1-877-650-4249 for assistance.
How do I pick up property?The inmate is responsible for filling out the appropriate property request forms and submitting them to the Property Department for approval before any item(s) can be picked up from the jail.
What are the Visitation Rules and Regulations?The Riverside Regional Jail visitation areas are places where families with children, clergy, and legal representatives are present. Attire worn to the facility should be appropriate to the setting. Casual attire is acceptable as long as it is appropriate. Visitors may be refused admittance if their clothing is considered inappropriate. If you have further questions in regards to clothing please call the lobby desk prior to visiting the facility.
- All visitors and their personal effects are subject to search as outlined in the State Code of Virginia §53.1-1
- Visitors must remove all items from their pockets and pass through a detection devices.
- No more than five (5) visitors may visit one (1) inmate at a given time in the visitation area. No more than three (3) of the five (5) visitors are allowed to be minors.
- No minors may be left unaccompanied at any time. All children under the age of eighteen (18) must be accompanied by a parent, legal guardian, or responsible adult, who is listed on the inmate's approved visitation list.
- Intoxicated visitors or visitors who appear to be under the influence of alcohol or drugs will be denied access into the facility and may be subject to arrest
- All visitors (with the exception of minors) must show a valid picture ID that includes their date of birth.
- Visitors without proper identification will not be permitted to visit an inmate
- Visitors will be assigned a visitation seat when they report to the facility and must use the assigned seat during the visit
- Visitors are only allowed to visit the inmate they signed up to visit
- Visitors are required to have footwear on at all times. NO BARE FEET ARE ALLOWED.
- Visitors are not allowed to eat or drink in the visitation area
- Visitors will refrain from using profanity during visitation, respecting other visitors in the area
- All children must remain under constant control during visitation. Parents, guardians, or responsible adults must ensure that children do not run freely, jump, climb, or otherwise play in the visitation or lobby areas.
- Only one diaper and one bottle will be allowed for infants.
- All strollers will be searched.
- One diaper and one bottle for infants, vehicle keys, and identification are the only items allowed into the visitation are. Please limit items brought into the facility.
- Court clothing (if prior approval has been granted) and certified funds for inmates will be accepted at the lobby desk.
- Tobacco products and lighting devices, any item considered to be a weapon, cameras or video recording devices, cell phones, personal lettters or pictures, or toys are prohibited from being carried into the visitation area. This list is not all inclusive. Other items may be deemed inappropriate by the Watch Commander.
- Any delivery, or attempt to delive contraband to an inmate will be prosecuted to the fullest extent of the law.
- If a fire alarm sounds during the course of your visit you may be instructed to exit the facility. Please follow all instructions given by the Officer for your safety.
- Please notify jail personnel of any situations occuring during visitation that may have upset the inmate (disagreements or bad news received). This request is so that we can better provide for the safety and security of the inmate in question and others as well.
- Visitors are prohibited from attempting to communicate with inmates when entering or exiting the facility.
- Visitors will not loiter in the parking lot or on the jail premises
- Smoking is permissible in the parking lot only. Smoking is prohibited on the stairs and walkway leading into the facility.
- Visitors must park in assigned visitor parking areas only. If you park in assigned jail personnel areas your vehicle may be towed at your own expense.
